7vvv Privacy Policy

7vvv is the operator of the online gaming and sports betting platform accessible at https://7vvv.pro (the "Platform"). For the purposes of this Privacy Policy, 7vvv acts as the data controller in respect of all personal data collected from users of the Platform.

This Privacy Policy applies to all personal data collected by 7vvv through:

• The 7vvv website at https://7vvv.pro and all associated subdomains
• Any mobile-optimised versions of the Platform accessible via browser
• Communications between you and 7vvv, including support emails, live chat transcripts, and submitted forms
• Data received from payment processors, KYC verification providers, and other third-party service providers acting on our behalf

This Policy does not apply to third-party websites, services, or applications that may be linked from the Platform. Those third parties operate their own privacy policies, and 7vvv is not responsible for their data practices.

By registering an account on the 7vvv Platform and using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to the collection and use of your data as described, you must not register an account or continue to use the Platform.

7vvv collects the following categories of personal data from users, depending on the nature of your interaction with the Platform:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless specifically required by law or regulatory obligation and only with your explicit consent where required.

7vvv collects personal data through the following means:

• Direct submission: Data you actively provide when registering an account, completing the KYC verification process, submitting a deposit or withdrawal request, contacting customer support, or responding to promotional communications.
• Automated collection : Technical data collected automatically when you visit and interact with the Platform, including your IP address, browser fingerprint, device identifiers, and session activity logs. This collection occurs via server logs, cookies, and similar tracking technologies described in Section 7.
• Third-party providers: Data received from identity verification partners, payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay), fraud detection services, and analytics providers operating on 7vvv's behalf under data processing agreements.
• Publicly available sources: In limited circumstances, 7vvv may supplement your profile with data from publicly available sources (such as sanctions lists, politically exposed persons databases, or adverse media) as part of our anti-money laundering obligations.

7vvv processes your personal data for the following specific purposes. Each purpose is linked to a lawful basis described in Section 5:

• Account registration and management: To create, maintain, and administer your 7vvv account, verify your identity, and ensure you meet the minimum age requirement of 21 years.
• Payment processing: To process deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20, and to maintain accurate PKR transaction records.
• KYC and AML compliance: To fulfil our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations under applicable international gaming regulations, including verifying identity documents and monitoring transaction patterns.
• Game delivery and platform operation: To serve games, process bets, calculate outcomes, and apply bonus credits accurately and in real time.
• Responsible gaming: To monitor gaming behaviour for signs of problem gambling, enforce deposit limits and self-exclusion settings you have activated, and provide timely responsible gaming interventions where appropriate.
• Customer support: To respond to your queries, complaints, and technical issues, and to maintain records of prior interactions for service continuity.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, account takeovers, multi-accounting, and other prohibited conduct on the Platform.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates via email or on-platform messaging, where you have consented to receive such communications or where we have a legitimate interest in doing so.
• Platform improvement and analytics: To analyse aggregated usage patterns, identify technical issues, and improve the performance and user experience of the Platform.
• Legal and regulatory compliance: To comply with applicable laws, respond to regulatory inquiries, satisfy audit requirements, and enforce our Terms and Conditions.

7vvv processes your personal data on the following legal bases, depending on the purpose of processing:

• Contractual necessity: Processing required to perform the contract between you and 7vvv — including account creation, game delivery, payment processing, and customer support — is carried out on the basis that it is necessary to fulfil our contractual obligations to you.
• Legal obligation: Processing carried out to comply with KYC, AML, and other regulatory requirements is conducted on the basis of legal obligation. This includes identity verification, transaction monitoring, and sanctions screening.
• Legitimate interests: Processing for fraud prevention, security monitoring, platform analytics, and responsible gaming monitoring is conducted on the basis of 7vvv's legitimate interests in operating a safe, secure, and compliant gaming platform, provided those interests are not overridden by your rights and interests.
• Consent: Processing for direct marketing communications and the use of non-essential cookies is conducted on the basis of your freely given, informed, and specific consent. You may withdraw consent at any time without detriment by updating your account preferences or contacting support.

Where processing is based on consent, withdrawal of that consent does not affect the lawfulness of processing conducted prior to withdrawal.

7vvv does not sell your personal data to any third party under any circumstances. We may, however, share your data with the following categories of recipients where necessary and on a strictly need-to-know basis:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 network operators receive transaction data necessary to execute deposits and withdrawals. These providers operate under their own privacy policies and data protection frameworks.
• KYC and identity verification providers: Third-party identity verification services receive the identity documents and biographic data necessary to complete the KYC process on 7vvv's behalf. These providers are contractually bound to process data solely for verification purposes.
• Game content providers: Providers such as Evolution Gaming, Pragmatic Play, and Ezugi receive anonymised session identifiers and wagering data necessary to deliver their game content and calculate RTP. They do not receive your full identity data.
• Fraud prevention and security services: Specialised third-party providers assist with real-time fraud scoring, device fingerprinting, and account security monitoring. These providers act as data processors under binding agreements with 7vvv.
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or regulatory directive, 7vvv may disclose personal data to competent authorities. We will notify you of such disclosures where legally permitted to do so.
• Professional advisers: Legal counsel, auditors, and compliance consultants may access personal data on a confidential basis where necessary to provide professional services to 7vvv.

All third-party data processors engaged by 7vvv are required to maintain appropriate technical and organisational security measures and to process data only in accordance with 7vvv's documented instructions.

7vvv uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognise you across sessions, personalise your experience, and analyse Platform usage.

We use the following categories of cookies:

You can manage your cookie preferences at any time via the cookie settings panel accessible in your account dashboard or via your browser's built-in cookie controls. Please note that disabling strictly necessary cookies will impair your ability to use the Platform.

7vvv does not use cookies to serve advertising on third-party websites. Our cookie usage is limited to operations directly related to the 7vvv Platform.

7vvv retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to applicable regulatory retention requirements. Our standard retention periods are as follows:

• Account and identity data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, in compliance with AML record-keeping obligations.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction, consistent with financial regulatory requirements applicable to online gaming operators.
• KYC documents: Retained for five (5) years from account closure or from the date of the last transaction, whichever is later.
• Gaming activity logs: Retained for three (3) years from the date of each session, or longer where required for dispute resolution, regulatory audit, or investigation purposes.
• Customer support communications: Retained for three (3) years from the date of the last interaction in a given support thread.
• Marketing consent records: Retained for the duration of the consent plus one (1) year following withdrawal of consent, as evidence of lawful processing.
• Technical and server logs: Retained for ninety (90) days in active storage, then archived for up to twelve (12) months for security investigation purposes.

Following the expiry of applicable retention periods, personal data is securely deleted or anonymised such that it can no longer be associated with any identifiable individual.

7vvv implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security framework includes:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the 7vvv Platform
• AES-256 encryption at rest for all databases containing personal and financial data
• Two-factor authentication (2FA) available for all registered accounts as an optional but strongly recommended security layer
• Role-based access controls ensuring that 7vvv staff can only access personal data to the extent required by their specific job function
• Regular penetration testing conducted by independent cybersecurity professionals to identify and remediate vulnerabilities
• 24/7 intrusion detection and monitoring systems that flag and escalate anomalous access patterns in real time
• Secure data centre infrastructure with physical access controls, redundant storage, and disaster recovery capability

Whilst 7vvv takes all reasonable technical precautions, no system of data transmission or storage is completely immune to security breaches. In the unlikely event of a data breach that poses a risk to your rights and freedoms, 7vvv will notify affected users and relevant regulatory authorities within the timeframes required by applicable law.

Subject to applicable law and regulatory constraints, you have the following rights in respect of your personal data held by 7vvv:

• Right of access: You may request a copy of all personal data 7vvv holds about you, along with information about the purposes for which it is processed and the third parties with whom it is shared.
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected. Basic account details such as email address and mobile number can be updated directly via your account settings panel.
• Right to erasure: You may request that 7vvv delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations (such as AML record-keeping requirements).
• Right to restriction: You may request that 7vvv restrict the processing of your personal data in specific circumstances — for example, while a dispute about accuracy is being resolved.
• Right to data portability: Where processing is based on consent or contractual necessity, you may request that 7vvv provide your personal data in a structured, commonly used, machine-readable format suitable for transfer to another controller.
• Right to object: You may object to processing carried out on the basis of legitimate interests, including profiling for fraud prevention, where you have grounds relating to your particular situation. You also have an unconditional right to object to processing for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time by adjusting your account marketing preferences or contacting our support team.

To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 72 hours and respond substantively within thirty (30) days. Where a request is complex or involves a large volume of data, we may extend this period by a further thirty (30) days, with prior notification.

We may request identity verification before processing a data rights request to ensure that we do not disclose personal data to an unauthorised party.

As an internationally operating gaming platform, 7vvv may transfer your personal data to third-party service providers and infrastructure partners located outside of Pakistan. Such transfers may include data centres, KYC verification providers, game content suppliers, and fraud detection services operating in other jurisdictions.

Where personal data is transferred internationally, 7vvv ensures that appropriate safeguards are in place, which may include:

• Contractual clauses requiring the recipient to protect the data to standards equivalent to those applied by 7vvv
• Transfer to jurisdictions recognised as providing an adequate level of data protection by relevant regulatory authorities
• Binding corporate rules or equivalent intra-group data transfer agreements where applicable

By registering an account and using the 7vvv Platform, you acknowledge and consent to these international data transfers where they are necessary to deliver the services you have requested.

The 7vvv Platform is strictly intended for adults aged 21 years or older. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory component of the registration process and is further validated during KYC document review.

If 7vvv discovers or reasonably suspects that an account belongs to a person under 21 years of age, the account will be immediately suspended, all pending transactions will be reversed, and any personal data associated with that account will be securely deleted in accordance with our data retention policy.

If you are a parent or guardian and believe that a minor under your care has registered an account on 7vvv, please contact us immediately at [email protected] so that we can take appropriate action without delay.

The 7vvv Platform may contain references to, or content delivered by, third-party game providers and payment processors. Each such third party operates under its own privacy policy. 7vvv is not responsible for the data collection practices, privacy policies, or security standards of third-party services, even where their content is displayed within the 7vvv Platform interface.

We recommend that you review the privacy policies of any third-party payment provider you use — including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and SadaPay — to understand how those services process your financial data independently of 7vvv.

7vvv reserves the right to update and amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory guidance. When material changes are made, we will notify registered users by posting a prominent notice on the Platform and, where feasible, by sending an email notification to your registered address.

The date shown at the top of this page reflects the effective date of the most recent version of this Policy. We encourage you to review this page periodically. Continued use of the Platform following notification of an updated Policy constitutes your acceptance of the revised terms.

If you do not agree to any revised version of this Privacy Policy, you must cease using the Platform and request account closure by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7vvv handles your personal data, please get in touch with our support team using the details below. All data protection enquiries, subject access requests, and right-to-erasure requests should be submitted in writing for proper tracking and response.

Please include "Privacy Policy Enquiry" or "Data Rights Request" in the subject line of your email. We aim to acknowledge all data protection correspondence within 72 hours and to provide a full response within 30 calendar days.